Real asset tokenization Private limited, a private limited company having its registered office at 66 Gulmohar Marg,DLF Phase 2,Gurugram Haryana 122006 (hereinafter referred to as “Company”, “We”, “Us” or “Our” which expression shall include its affiliates, subsidiaries, successors and assigns). The Company is the developer and owns and operates the website www.rafcapital.in and/or the mobile application (collectively referred to as the “Platform”). “You” and “Your” shall mean anyone who visits, accesses, or uses the Platform or obtains Services (defined below) from Us through the Platform shall be governed by the below mentioned Privacy Policy. 

This privacy policy (“Privacy Policy”) specifies the manner in which personal data and other information are collected, received, stored, processed, disclosed, transferred, dealt with or otherwise handled by the Company. This Privacy Policy does not apply to information that You provide to, or that is collected by, any third-party (excluding the group companies, affiliates and subsidiary companies) through the Platform, and any Third-Party Sites that You access or use in connection with the services offered on the Platform.

By accessing the Platform and/or using the Services, You accept and agree to be bound by the terms and conditions of this Privacy Policy. This Privacy Policy is incorporated into and shall be subject to the  above mentioned Terms & Conditions of the Platform (“Termsof Use”). The Privacy Policy shall be read harmoniously and in conjunction with the Terms of Use.

This Privacy Policy (a) is an electronic record under the Information Technology Act, 2000 read with rules and regulations made thereunder and is generated by a computer system; and (b) will not require any physical, electronic, or digital signature.

In case of any non-compliance of the Privacy Policy by You or any of your representatives, We shall have the right to terminate Your access to the Services or any part thereof or Your usage rights to the Platform immediately or remove non-compliant information or both, as the case may be.

 

1. Collection of Information

We may collect Personal Information, Transaction Information and Non-Personal Information (defined  below) from You when You register or set up an account with Us on the Platform or when You avail the Services. 

This Privacy Policy applies to the following information:

All information disclosed by You including but not limited to Your Personal Information, Non-Personal Information, User Information and Transaction Information shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/ genuineness/misrepresentation etc. of Your Personal provided to Us or with regard to any fraud or negligence thereof shall lie on the Company nor will the Company be in any way responsible to verify any information obtained from You. All information disclosed by You including all collected by the Company shall be stored on servers, log files and any other storage system owned by the Company or by third parties. Our primary goal in doing so is to provide You a safe, efficient, smooth and customized experience on the Platform. The information collected by Us allows Us to provide the Services and features on the Platform that most likely meet Your needs, and to customize the Platform to make Your experience safer and easier.

2. Use of Your Information

We use the Personal Information, Non-Personal Information, Transactional Information and User Communications and such other information provided by You for the following: (i) to provide and improve the Services on the Platform that You request; (ii) to resolve disputes and troubleshoot problems; (iii) to help promote a safe service on the Platform and protect the security and integrity of the Platform, the Services and the users; (iv) collect money from You in relation to the Services, (v) inform You about online and offline offers, products, services, and updates; (vi) customize Your experience on the Platform or share marketing material with You; (vii) to detect, prevent and protect Us from any errors, fraud and other criminal or prohibited activity on the Platform; (viii) enforce and inform about our terms and conditions; (ix) to process and fulfil Your request for Services or respond to Your comments, and queries on the Platform; (x) to contact You; (xi) to allow Our business partners and/or associates to present customised messages to You; (xii) to communicate important notices or changes in the Services, use of the Platform and the terms/policies which govern the relationship between You and the Company and with Our affiliates  for providing Services to You; and (xiii) for any other purpose after obtaining Your consent at the time of collection.

You hereby specifically agree and provide Your consent thereby enabling Us and/or our group companies,Third party services used by us, subsidiaries, affiliates to collect, store, transfer, process and share information (including Personal Information) related to You with third parties such as Banks, financial institutions, credit information companies, entities registered under applicable laws solely for the purpose of reviewing your profile and processing your transaction requests for the Services or for other products/services offered by the LLP or any third parties. 

Unless and until, You explicitly give Your consent to Us, to do so, We will not share Your Personal Information with another user of the Platform and vice versa.

3. Sharing of information 

We may make Your Personal Information, Non-Personal Information, Transaction Information, User Communications and/or other information available to group companies, affiliates and subsidiary companies to enable providing You Services through the Platform. Please note that all information shared with group companies, affiliates and subsidiary companies or made available to group companies, affiliates and subsidiary companies will be governed by this Privacy Policy. 

We may also disclose Your Personal Information including transactional information, to third party vendors, consultants, and other service providers of the Company, who are bound by contractual obligations to keep such personal information confidential and use it only for the purposes for which We disclose it to them and You hereby give Your consent for the same. This disclosure may be required for Us, for instance, to provide You access to Product / Services and/or process payments including validation of Your bank accounts, to facilitate and assist Our marketing and advertising activities/initiatives, for undertaking auditing or data analysis, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our Services. 

You hereby specifically agree and provide Your consent thereby enabling Us and/ or Our group/associate/affiliate companies to access, store, transfer, process your SMS data for the purpose of reviewing your profile or doing internal evaluation and analysis. Further We and/ or Our group/associate/affiliate companies may also share Your SMS data with third parties such as Banks, NBFCs, Billers/Utility Service providers etc towards the services offered and You hereby give Your consent for the same 

The Company may disclose Your information, to the extent necessary: (i) to comply with laws and to respond to lawful requests and legal process, (ii) to protect the rights and property of the Company, Our users, and others, including to enforce the Terms, and (iii) in an emergency to protect the personal safety and assets of the Company, the users, or any person. In such an event the Company is in no manner responsible for informing You or seeking Your approval or consent. 

4. Connecting your email account

 You hereby choose to provide Your explicit consent to connect/integrate Your email account(s) with Your account on the Platform by clicking on the authentication email sent by the Company on Your registered email address. 

5. Links to Other Third – Party Sites and collection of information 

Our Platform may link You to other third – party Platforms (“Third – Party Sites”) that may collect Your Personal Information including Your IP address, browser specification, or operating system. The Company is not in any manner responsible for the security of such information or their privacy practices or content of those Third – Party Sites. You agree and acknowledge that We are not liable for the information published in search results or by any Third-Party Sites. 

6. Security Precautions and measures 

Our Platform has reasonable security measures and safeguards in place to protect Your privacy and Personal Information from loss, misuse, unauthorized access, disclosure, destruction, and alteration of the information in compliance with applicable laws. 

When Transaction Information is being transmitted on or through the Platform, it will be protected by encryption technology. You expressly consent to the sharing of Your information with third party service providers, including payment gateways, to process payments and manage your payment-related information. We take various steps and measures to protect the security of your information from misuse, loss, unauthorised access, modification or disclosure. Please do not share your Account’s login, password, OTP details or credentials with anybody. 

The Company has undertaken reasonable measures to protect Your rights of privacy with respect to Your usage of the Platform controlled by Us and Our Services. However, We shall not be liable for any unauthorized or unlawful disclosures of Your personal information made by any third parties who are not subject to Our control. 

You agree to notify us immediately in case of any unauthorized or illegal access/ use of your account or any breach of security arising due to your action/ inaction. We shall notify you and/or the appropriate authority in case of any breach of security, data at our end and in accordance with such timelines as may be prescribed under applicable law(s) 

This Privacy Policy and the security controls and practices implemented by Us to Protect Your Personal Information shall be the reasonable security practices and procedures under section 43A of the Information Technology Act, 2000. 

Your Consent: By visiting the Platform or setting up/creating an account on the Platform for availing the Services on the Platform at such time, You signify Your acceptance to the provisions of the Privacy Policy. 

Changes to Privacy Policy: We reserve the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying You of any changes.