This Privacy Policy (i) is an electronic record under the Information Technology Act, 2000 read with rules and regulations made thereunder and is generated by a computer system; and (ii) will not require any physical, electronic, or digital signature.

This privacy policy ("Privacy Policy") specifies the manner in which Your personal data and other information is collected, received, stored, processed, disclosed, transferred, dealt with or otherwise handled by the Company in relation to the services offered on the Platform (“Services”). This Privacy Policy does not apply to information that You provide to, or that is collected by, any third-party, and any third-party sites that You access or use in connection with the services offered on the Platform.

Collection of Information:

1.1. We collect Personal Information (defined below) from You when You register or set up an account with Us, login on the Platform, fill up the ‘contact us’ form, or interact with the customer support staff. You may browse certain sections of the Platform without being registered with Us. However, to avail the Services on the Platform You are required to set up an account with Us.

Use of information:

2.1. We use Your Information, for the following: 

• To create Your login credentials to establish Your account; 
• To provide and improve the Services and features on the Platform that You request; 
• To resolve disputes and troubleshoot problems; 
• To help promote a safe service on the Platform and protect the security and integrity of the Platform, the Services and the users; 
• To customize Your experience on the Platform or share marketing material with You; 
• To detect, prevent and protect Us from any errors, fraud and other criminal or prohibited activity on the Platform; 
• To enforce and inform about our terms and conditions; 
• To process and fulfil Your request for Services or respond to Your comments, and queries on the Platform; 
• To contact You; 
• To communicate important notices or changes in the Services provided by the Company, use of the Platform and the terms which govern the relationship between You and Us; 
• For any other purpose after obtaining Your consent at the time of collection; and 
• Sharing and disclosure of data with third parties. Any collection of additional information and documents shall be subject to Your consent after intimating You of the purpose for such collection.

Sharing of Information:

3.1. We may share Your Information with third parties in the following circumstances: 

• With service providers who perform services on our behalf; 
• In response to legal requests or to comply with applicable laws; 
• To protect our rights and property; 
• In connection with a merger, acquisition, or sale of all or a portion of our assets; 
• With Your consent or at Your direction; and (vi) as otherwise permitted under this policy.

Data Retention:

4.1. We retain Your Information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This includes maintaining Your Information for the duration of your account and as needed to provide support and Services to You.